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In an era of increased audit probability, it is wise to take a proactive stance. Ongoing scrutiny from the OIG, government-contracted and third-party auditors make practice self-checks more important than ever. Improving E/M audit proficiency reduces practice risk and promotes accurate claim submission.
Recorded: 10/3/2024, presented by Jan Hailey
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Auditing E/M Coding & Documentation

$119

Attend this session to learn how to implement care management services and engage your patients in the management of chronic disease(s). Jan Hailey will provide a definitive explanation of these services and teach you how to bill them correctly.
Recorded: 6/29/2022, presented by Jan Hailey
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Care Management – The Sweet Spot for Patients and Practices

$119

This important session will answer your questions and provide the How, What, When, Where, and Why’s. Learn "best practices" for when you should document, what details to capture, and the reasons for doing it.
Recorded: 6/7/2022, presented by Linda D’Spain
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Critical and Compliant Employee Documentation Skills

$119

Attend this session to learn about healthcare quality improvement and gain insight on how to maximize the opportunities to benefit your healthcare practice. The presenter, Jan Hailey, has had firsthand success in implementing value-based care in organizations and the revenue they received from these efforts was significant.
Recorded: 10/26/2023, presented by Jan Hailey
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Healthcare Quality Improvement

$119

Anyone in a medical office management role is encouraged to attend this information-rich session that will go beyond the surface of best practices for engaging employees. Participants will dive into key motivators that cultivate an engaged team based on research specific to healthcare organizations.
Recorded: 12/6/2022, presented by Sharon Turner
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How to Motivate Staff and Increase Team Engagement

$119

Regardless of which positions your staff has previously held or how long they have been working in the practice, it is beneficial to perform skills gap assessments to ensure a comprehensive understanding of their roles and responsibilities, as well as the impact of their actions.
Recorded: 11/9/2022, presented by Shawntea Gordon and Kem Tolliver
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How to Perform Skill Gap Assessments

$119

Attend this 60 minute webinar session to understand the impact of specific modifiers on provider reimbursement and to gain clarity on when it is, and when it is not appropriate, to append a modifier.
Recorded: 1/11/2024, presented by Lynn Anderanin
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How to Properly Code Modifiers

$119

Improving accuracy of clinical documentation positively impacts Risk Adjustment Factor (RAF) scores and coding. This course will help your team ensure that consistent, accurate, and complete documentation processes are in place.
Recorded: 3/29/2023, presented by Kem Toliver
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Importance of Hierarchical Condition Category Coding

$119

Leave this session better equipped to recognize and prevent burnout. Help break the culture of silence and actively support the well-being of your healthcare team. Gain confidence about engaging your team in conversations around burnout and empowering them to effectively respond to increased demands.
Recorded: 3/26/2024, presented by Katie Lawrence
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Leading Teams in an Era of Burnout

$119

The presenter, Jan Hailey, has had firsthand success in implementing value-based care in organizations and the revenue they received from these efforts was significant. Attend this session to learn important details on updates to the Quality Payment Program for 2023 and gain insight on how to maximize the opportunities provided by the QPP to benefit your healthcare practice.
Recorded: 1/31/2023, presented by Jan Hailey
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Leveraging Value-Based Care in Your Practice

$119

As healthcare has evolved, so has the role of the medical practice manager. Clinical advancements in the delivery of medicine have been accompanied by complex governmental control, third-party changes, and general management issues. Understanding and effectively addressing these elements and developing the skills required for successful leadership is essential.
Recorded: 6/21/2024, presented by Jan Hailey
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Managing Your Practice – A Comprehensive Approach

$119

This course will benefit anyone who uses CPT codes - providers, billing staff, and managers will learn how to ensure modifiers are applied appropriately for maximum reimbursement and compliance. Participants in this session will learn/review correct modifier usage.
Recorded: 12/20/2022, presented by Jan Hailey
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Mastering Modifier Usage

$119

This session will benefit medical office managers who are still navigating through the surprise billing guidelines that went into effect earlier this year.
Recorded: 6/23/2022, presented by Heidi Kocher
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No Surprises Act – Considerations for Providers

$119

Promoting ongoing education is a win-win for the staff and your practice. Completing this course will help build an attentive, competent and productive team trained to deal with denials and rejections, and reduce errors that could make your office vulnerable to fraud and abuse.
Recorded: 11/11/2022, presented by Sharon Turner
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Payer Denial and Appeal Management

$119

This webinar will help get your front desk, billing staff, clinical staff, providers, and everyone on your team in sync with what drives patient satisfaction, and how each staff member serves a role in maintaining patient loyalty and increasing patient experience.
Recorded: 11/29/2022, presented by Jan Hailey
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Practical Strategies for Improving Patient Satisfaction

$119

Get everyone on your team in sync about financial goals, challenges and work toward a more profitable bottom line. Healthcare consultant Maxine Collins has prepared a fast-paced 60-minute session that will benefit Physicians, Advanced Practitioners, Administrators, Office Managers, Billers and Collectors, and other key stakeholders. Learn the language of finance and chat your questions during this interactive session.
Recorded: 1/24/2023, presented by Maxine Collins
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Practice Finance for the Non-Financial Medical Office Professional

$119

This webinar will build foundational skills for the beginner outpatient coder and serve as a refresher for more experienced coders seeking to continue on the path toward coding mastery. ICD-10-CM, CPT® and HCPCS Level II coding systems will be addressed. Instructor will focus on major concepts and common challenges in coding that are necessary to capture reimbursement for services rendered by health care professionals. Tips and tools will be shared to make you a more efficient, versatile, and accurate coder.
Recorded: 5/11/2023, presented by Jenny Pauly
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The Fundamentals of Medical Coding

$119

In this program, Ms. Collins will not have enough time to review the entire enrollment application but will instead focus specifically on a few key sections - Certification Statement, Final Adverse Legal Actions and the time period it can impact, Exclusion from the Medicare program and penalties for falsifying information on the application.
Recorded: 12/7/2023, presented by Maxine Collins
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Understand the Signing of the Medicare Contract for Physicians

$119

Join our Medical Money Matters Podcast

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The podcast is our commitment to increasing financial and business literacy for physicians and clinical leaders. All of this is in service to physician wellness and reducing stress by increasing knowledge and understanding. And, it’s free, with our gratitude to a community that’s been good to us for more than 30 years.
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