Operational Leadership in Healthcare: Designing Systems That Work
By: Eric Schulz In healthcare, performance is not determined by strategy alone. It is determined by how consistently an organization can execute, day after day, across every interaction, workflow, and decision point. Operations are where that execution lives. They shape how patients access care, how providers deliver it, and how teams function together. When operations are well designed, organizations […]
Social Media: Friend or Foe for Your Practice?
Episode 176: Social Media: Friend or Foe for Your Practice? Hi everyone, and welcome back to Medical Money Matters. Today we’re talking about something that tends to bring up a mix of reactions for physicians and practice leaders, and that is social media. For some of you, this feels like something you know you should […]
The Hidden Cost of “Cheap” Revenue Cycle Management
Episode 175: The Hidden Cost of “Cheap” Revenue Cycle Management Hi everyone, and welcome back to Medical Money Matters. Today we’re going to talk about something that seems really practical on the surface… but has massive implications for your income, your stress level, and the long-term health of your practice. And that is this: Why […]
Financial Leadership in Healthcare: Bringing Discipline to Complexity
By: Eric Schulz Financial clarity is one of the most stabilizing forces in a healthcare organization. When reporting is reliable, forecasts are realistic, and financial assumptions are transparent, leadership teams can make confident decisions. When those elements are unclear, even strong organizations begin to feel strained. In today’s healthcare environment, financial oversight extends well beyond accounting. Reimbursement variability, regulatory requirements, […]
When a Good Office Manager Isn’t Enough Anymore: A Common Growing Pain in Medical Practices
Episode 173: When a Good Office Manager Isn’t Enough Anymore: A Common Growing Pain in Medical Practices There are few moments in a growing medical practice that feel more uncomfortable than this one. You look around and realize that something isn’t working the way it used to. Day-to-day operations feel harder, decisions seem slower, and […]
Growth or Chaos: The Early Warning Signs Success Is Creating Friction Inside Your Practice
Episode 172: Growth or Chaos: The Early Warning Signs Success Is Creating Friction Inside Your Practice There’s a moment that many successful medical practices reach where something feels… off. Volume is up. The practice is growing. On paper, things look good—sometimes even great. And yet, the day-to-day experience feels harder than it used to. Communication […]
Cash Flow Tells the Truth: What Your Financials Are Saying About Your Next 12 Months
Episode 171: Cash Flow Tells the Truth: What Your Financials Are Saying About Your Next 12 Months There are practices that look profitable on paper and still feel constantly on edge. Payroll clears, but just barely. Distributions feel risky. Hiring decisions get delayed. Big expenses create anxiety instead of confidence. And despite doing “well,” leadership […]
From Busy to Sustainable: The Numbers That Reveal Whether Your Practice Is Actually Healthy
Episode 170: From Busy to Sustainable: The Numbers That Reveal Whether Your Practice Is Actually Healthy “Busy” is one of the most dangerous words in medicine. It sounds positive. Reassuring, even. When a practice is busy, it feels productive. Schedules are full. Phones are ringing. The waiting room is packed. From the outside—and often from […]
Strategic HR Leadership in Healthcare: The Value of Experience Beyond Compliance
By: Eric Schulz, MBA – Director of Consulting Healthcare organizations exist to care for patients—not to manage workforce challenges. However, they are often what determines whether organizations thrive. Executive turnover, unclear accountability, persistent performance concerns, and the demands of growth can quickly pull leadership attention away from clinical priorities and long-term strategy. In healthcare, these situations carry […]
The Hidden Levers of Profitability: 5 Operational Signals Most Practices Miss
Episode 169: The Hidden Levers of Profitability: 5 Operational Signals Most Practices Miss If you talk to most physicians about their practices, you’ll hear a familiar refrain. “We’re busy.” “Our schedules are full.” “We’re seeing more patients than ever.” And yet, in the very next breath, many of those same practices will say something else […]